Minor borrow online games recharge game Tencent: has established a corresponding processing mechanism

Minor borrow online games recharge game Tencent: has established a corresponding processing mechanism
During the epidemic, minors’ online courses through mobile phones have become the main learning path.However, many parents have recently reported that children use online classes to play and recharge games such as “Peace Elite” and “Glory of the King” through mobile phones.On March 12, the reporter logged into the Black Cat complaint platform and found that many netizens reported that minors recharged the game without their parents’ knowledge.One of the netizens complained that a 9-year-old child at home used his mother’s mobile phone to play “Peace Elite” and experienced parental consent to recharge 4121 yuan.Another parent also said that 11-year-olds at home use their mobile phones to recharge “Peace Elite” more than 5,000 yuan during online classes.Similar complaints also appeared on another popular mobile game “Glory of the King”.The reporter noticed that many netizens also said that their children recharge the game privately, hoping that the game platform can give back.Also according to Southern Metropolis Daily, Jiangsu Provincial Radio and Television Station and other media reports, in addition to recharging games in the name of online courses, minors log in to the live broadcast platform to mainly broadcast rewards.”For the case of suspected minor consumption, we have a case where the user has provided sufficient proof and has been properly handled.On March 12, Tencent staff told reporters that parents need to provide their and children ‘s identification, parent-child relationship and other necessary basic information. After verifying with the background data of the account and communicating with parents and childrenTencent will conduct multi-dimensional comprehensive evaluation and processing.The reporter learned that, in response to the game recharge of minors, Tencent ‘s health system launched in 2017 has received public security real name reset and face recognition verification and other methods to strengthen the decision of minors ‘identity and game behavior.limit.In addition, parents can also actively manage their children’s game time and game consumption through Tencent’s “Growth Guardian Platform”. In addition to setting a single sum and accumulating the amount of consumption, it can also be prohibited by “one-key charge prohibition”All in-game consumption.”For suspected minor game consumption, we have established an expected channel and established a relatively complete processing mechanism.At the same time, it will try to launch a service of active reminder of consumption from 2018, try to actively intervene in the consumption of suspected minors, and contact the owner of the relevant payment account to remind and confirm.”Tencent staff said,” From the past experience, the vast majority of minor game consumption in addition to misappropriating the identity information of adults, but also access to adult payment information.In addition to reminding parents to keep their identity information, mobile devices and payment passwords to avoid the least loss, we will continue to improve our work and strengthen collaboration with parents, hoping to avoid irrational consumption of minors.”Sauna, Ye Wang Qin Che editor Yue Caizhou proofreading Li Xiangling